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Kaseya Remote Desktop Management Review

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Star Ratings:

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Editor's Overall Rating:

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  • Kaseya requires that you contact a sales representative for a quote

Features:

  • Good quality remote access software aimed at business users
  • Remotely manage your entire computing infrastructure
  • Secure FTP for file transfers
  • Access remote PCs from anywhere
  • Video streaming for training and support
  • Easy to use
  • Integrated chat feature
  • Strong and secure encryption
  • Easy and fast deployment
  • Firewall and router friendly
  • Access remote PCs from a web browser
  • Simple administration of users and policies
  • Comprehensive technical support
  • Free 30 day trial available
  • Windows based PCs only

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Editor's Verdict:

Kaseya Remote Desktop Management is an enterprise level remote management solution which integrates with a number of other Kaseya products to provide a full network management system. The remote access functionality provides everything needed to easily and securely manage a large number of remote computers and provide support to end users.

Businesses that require a full network administration system will certainly benefit most from Kaseya's software. The remote desktop management functionality is just one part of a suite of tools for providing remote support, monitoring networks, creating reports and deploying software. Therefore, if you are just looking for a simple remote access tool, you probably want to have a look at some of the other products in our top ten list.

The remote access functionality works very well, however. It is easy to take control of any PC that has the client software installed and control it as if you were sitting in front of it. Kaseya provides secure FTP functionality so that you can easily transfer files between computers using a simple drag and drop interface. The integrated chat feature is also very useful if you are providing remote support to someone so that you can explain what is happening. You can even record whole sessions to be played back at another time for training or support purposes.

For an enterprise level solution the set up process for Kaseya Remote Desktop Management is relatively simple. Computers can be accessed from behind a firewall and/or router because the client software maintains an outgoing connection to a server which can be used to take control. Installing the client is a quick and simple process and it can be used on as many different computers as is necessary at no extra cost - something many other companies charge extra for.

Kaseya Remote Desktop Management is a reasonable choice if your business needs a full network administration and management system. The software works well and provides a wide variety of useful features which can save time and increase productivity. However, individual users should check out some of the other products in this category which are more tailored to home users.

 

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Review of Kaseya Remote Desktop Management / Kaseya.co.uk