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Net Support Manager Remote Control Review
- NetSupport requires that you contact a reseller in your home country for a quote
- Enterprise level remote management tool
- Take control of multiple computers remotely
- Monitor thumbnail feeds of all the computers you are connected to
- Transfer files using a simple drag and drop interface
- Distribute files to groups of clients simultaneously
- Obtain a full hardware and software inventory at the touch of a button
- Multiple monitor support
- Deploy remotely from a central location
- Show your screen to multiple connected clients for interactive training
- Scripting and scheduling features
- Strong security features
- Text or audio chat with the end user while drawing on the interactive whiteboard
- Broadcast messages to any or all PCs on the network
- Many different language versions available
- Free 30 day trial
- Compatible with Windows, Mac, Linux, Windows CE and Pocket PC
NetSupport Manager is a remote management solution ideal for businesses that need to be able to control their entire network from a central point. It runs on a variety of different operating systems so that, no matter how complex your IT infrastructure is, you can manage it centrally. The multitude of features and security options mean that it should fit in well with the needs of most businesses.
NetSupport Manager is an enterprise level application and, as such, provides a whole host of features that the average home user won't need or even be able to use. If you are looking for something you can use at home we recommend having a look at some of the products in our top ten. If you are looking for a full, integrated solution for your business though, NetSupport Manager may be what you are looking for. It is a powerful application that allows you to take full control of any computer on your network running a variety of different operating systems. Once connected, you can access all the functionality of that computer as if you were sitting in front of it and transfer files, provide remote assistance or give interactive demos.
One of the standout features of NetSupport Manager is its ability to organise the multiple connections to different computers that may be held at any one time. The well designed interface provides you with thumbnail feeds of what is happening on each screen, making it perfect for monitoring multiple servers or keeping an eye on remote installations. Even more useful is that the application can be deployed centrally so that you don't have to visit each individual machine to install it. Remote tasks can also be scripted and scheduled using the integrated tool that allows you to automate common tasks.
Security is well handled in NetSupport Manager and all communications are sent encrypted using very strong 256-bit encryption. For authentication it can use simple password protection or integrate with Active Directory user profiles. Finally, it is also possible to login using Smartcard and the login will be re-directed and applied to the client PC.
NetSupport Manager is a very powerful solution for anyone who needs a remote management system for their business. There are a few other similar solutions out there which may also be worth having a look at and most are reviewed in this category, but if you choose to go with NetSupport Manager you certainly won't go far wrong.
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