Decent product, dumb business model 27 August 2013 Reviewer: Hawkeye from Houston
160 of 373 people found this review helpful
Compatibility / Access Methods:
Security:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:
I have purchased the product for my small software business so that I can better support my clients. No sooner had I spent 1800 dollars for the product than I was slammed with a 700-800 dollar charge for an upgrade. It was at best deceptive, and at worst fraud. Personally I don't mind a straight up agreement, but I do mind deceptive practices and I think that Teamviewer is very deceptive. The product is fine;doing business with them stinks. I am actively looking for a product the replace them with and am certain that I will find one.
In summary, I would not recommend Team Viewer to a friend.