Teamviewer is good but there are important limits 16 January 2012 Reviewer: DocLondon from London, UK
288 of 545 people found this review helpful
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On first use I loved Teamviewer. It is fast, the connection quality can be excellent, and it seems to be secure. It goes through firewalls seamlessly. Moving files is easy. As a free product it is brilliant and in many ways better than it is once you start paying. The problems really start when you buy a license.
I bought a premium licence (£899) for what is really quite small system, primarily because yoou need a paid version tho install on a server. The big problem is you can only have one active connection at a time. In other words though you have this installed as host or client on say 10 machines only one person can use it at a time. This is the case even when another licensed user tries to connect into one of your servers. Buy the corporate version and you get 3 connections - hardly corporate! Further connections cost just over £500.
This is supposedly a lifetime purchase - only thing is with each major upgrade you get stung again. Not very transparent.
So the bottom line is this is great software ruined by a stupid and opaque pricing structure. The fact is anyone with any sense does NOT purchase this - they use it free. Why Teamview don't go for a model with a lower upfront cost, stratified much more by the number of installations and perhaps a small annual charge I don't know. They would have a lot more paid users and a lot fewer free ones. As it is I am moving much more towards Logmein. At least I can see the cost - and lets be honest how many "lifetime" licenses do you still use in 3 years?
Use it free - but buy something else at least until Teamviewer develop a sensible pricing model.
In summary, I would recommend Team Viewer to a friend.
