TeamViewer is NOT ready for commercial production use 29 August 2014 Reviewer: Digitalpilot from Albuquerque, NM US
158 of 308 people found this review helpful
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A technology friend of mine recommended that I look at TV for remote access solution.
The basic function of remote-ing to another persons computer mostly works.
If all you want to do is drive the mouse/keyboard on a distant machine, its ok.
If you want to do any advance features, you really should look elsewhere.
First, we are a combined Win and MAC shop.
What doesn't work.
You CAN NOT remote print if your local machine is a MAC. They don't support this.
You CAN NOT remote print if your local printer is made by HP. They don't support this.
You CAN NOT VPN if the local machine is a MAC.
What is very frustrating is that NONE OF THIS IS DOCUMENTED ANYWHERE.
I lost 2 days of my life trying to make the above work, troubleshooting, testing, figuring it was me that did something stupid. I even packet sniffed to verify that remote-printing packets would come across the network.
Called their support 800 number. Waited on hold for nearly 40 minutes listening to the same 15 second clip repeat itself. Then got dumped into Asterisk's (its what runs their VoIP phones) (at least is Alison's voice) wanting a password. Hung up and called again. Waited another 30 some odd minutes before I spoke with a human. Was told MAC doesn't support remote printing.
So then tried with a local windows machine the next morning. Nope that didn't work. Called support waited about 18 minutes on hold. To be told that Nope we don't support HP printers.
Not worth the money at this time. August 29, 2014
--Albuquerque, NM US
In summary, I would not recommend Team Viewer to a friend.
