Dishonest Billing Policies 27 June 2011 Reviewer: Rshacklett from Denver, CO
258 of 502 people found this review helpful
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Very angry with them on their auto-renewal policy. Had called them last year after their auto renewal had happened to cancel auto renewal. This year, they conveniently didn't have record and charged me the amount again. They have a no-refund policy, and the credit card company won't do anything about it... SO make sure to hang on to any "confirmation number" they give you if you cancel the service, or they will keep charging ENDLESSLY.
Its just very irritating that the customer HAS to PROVE to them and the Credit Card company that you're wanting the service cancelled - or they will charge endlessly. There is no way in the site to change the billing credit card either.
A very poor policy, and a way to dishonestly keep stealing money from their customers.
In summary, I would not recommend Log Me In to a friend.
