We have used Bomgar for about 7 years. Excellent product. The best enterprise product available. If you look at the rating by No1Reviews, you will see the first 3 categories Compatibility/Access Methods, Security, and Features all rate 5 stars. It is the only business product to do so - GoToMyPC is not a business product. These three are the most important in my opinion. You are buying the software for those three, period. The rating should be top in all categories when comparing it to business products. That is the problem here. Grouping home, home/business, and true enterprise systems in the same review, does a disservice and is completely misleading. If you are going to use this for personal, or for a one or two person office, this is the wrong solution for you. If you want a robust business system, this is your baby.
Ease of use: Because of the extensive feature set, ease of use takes a hit, but not much. We don't find a problem here at all. In fact we love the user interface - but we are software developers supporting many customers of our ERP system. You see remote computers tabbed, in groups. You can leave... (Read the full review)