Go To My PC Reviews

(based on 4 reviews)

44 of 95 people found this review helpful

I have been with Go to my PC for years & their thank you was to raise me from $450.00 for 3 computers
to about $1350.00 over a 3 year period. This year it went from $700.00 plus about $1350.00,this is crazy!
When I called the person on the phone told me that he didn't agree with their rates & didn't know how they came up with them but couldn't do anything about it. I asked him if I could cancel & he said no that I would have to cancel when the year is up.I asked to speak to a supervisor & he said they were not available. Be really careful before you end up like me. there are some good companies available & I hope you find one of them instead of these people. I will sign up with another company & start getting used to it now. My loss their gain (until everyone quits them.

In summary, I would not recommend Go To My PC to a friend.

64 of 124 people found this review helpful

Try canceling this!!! Aghhhhhhhh!. There’s no way to cancel online or in the app. They have very sophisticated techniques to wear you down:
1. Ask you if you will continue/why cancel?
2. Speak didactically so every word is a confirmation of what has been said. A 3 min conversation ends up being 40 min.
3. Constant repetition of what was just said when you get so frustrated you demand “just cancel!”. They they start over.
4. They use a ghosting technique where they pretend they can’t hear you and gang up so you have to call back. Happened 3 times.
5. They assign you a case number. Really? For cancelling???
6. They put you on hold several times as they “research”

This is shameful, pitiful, and reprehensible “customer service”.

In summary, I would not recommend Go To My PC to a friend.